Opulent Allure By Tiahna LLC  BBB Business Review Politique de remboursement – Opulent Allure By Tiahna LLC

Politique de remboursement

Returns

Wigs 
Due to the nature of the item, custom wig sales are FINAL. Ensure your measurements are correctly recorded. We are not responsible for any wig that does not fit due to incorrect measurements. Ready to Ship Wigs must be returned within 3 days upon receipt. To be eligible for a return, your item must be unused, in it's original package and in the same condition that you received it. 

 

To return your product, you should mail your product to: OPULENT ALLURE BY TIAHNA LLC, P.O. Box 3025 , Lacey WA 98509, United States 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item


Haircare products
Haircare products must be returned in its original package and unused. 

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 business days.

Cancellations For any reason you want to cancel your order, there will be 25% rate deducted. Cancellations are only accepted within 24 hours of your purchase. 


Late or missing refunds (if applicable)
If you haven’t received a refund, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at opulentallure.tiahna@gmail.com.

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