Items are shipped via USPS. Shipping normally takes 7-14 business days for wigs, however due to the pandemic, please allow up to 21 business days. Orders are shipped only on Wednesdays. International orders, please allow an additional 7 days.
Once item is shipped, you will receive a tracking number. It is your responsibility to ensure that you input the correct address when placing your order. Any order returned to me via the Post Office will attract a new shipping label and the cost from you the customer.
Once products are scanned at the P.O., I am no longer responsible for the product. If the product was updated delivered and for some reason you did not receive it, it is the receiver’s responsibility to contact their local P.O. Usps.com gives all the necessary details for a missing mail. You can also contact me via email and I will try my best to guide you in the right direction.